• views: 52
• date: 29 August 2026
• posted by: voska89

What you'll learn

Master high-impact upselling and cross-selling techniques to increase the average guest bill naturally.
Read guest personality profiles and body language instantly to adapt your service style and build rapport.
Apply the "Rule of 2 Options" and storytelling frameworks to confidently sell any dish on the menu.
Recommend food & beverage pairings in seconds using practical color rules and sensory tasting journeys.

Requirements

No prior fine-dining, sales, or sommelier experience needed. Everything is taught step-by-step.
Openness to apply behavioral psychology, hospitality communication, and body language on the restaurant floor.

Description

This course contains the use of artificial intelligence.
Being a great server is not about memorizing scripted lines or pushing items guests do not want. Modern hospitality is about guiding the dining room with confidence, creating memorable experiences, and understanding how subtle human behaviors translate into higher guest spending and bigger tips.
Server 2.0: True Hospitality, Higher Tips is a practical, fluff-free blueprint designed for restaurant servers, bartenders, managers, and hospitality professionals. Every lesson delivers dense, actionable knowledge that you can immediately apply on your very next shift.
Throughout this course, you will master
• The 2.0 Host Mindset: Transition from a passive order-taker into a confident dining room host who controls table atmosphere and anticipation.
• The 6-Step Table Journey: Execute flawless timing from the first 30 seconds of seating and starter upselling to seamless 2-minute checkbacks and open-door farewells.
• Suggestive Selling & The Rule of 2: Eliminate guest choice fatigue by recommending a maximum of two curated options (premium first, accessible second) using sensory storytelling.
• Guest Profiling Mastery: Decode 12 distinct front-of-house profiles-including business diners, families, foodies, luxury seekers, and health-conscious guests-to adapt your service pace and recommendations instantly.
• Non-Verbal Communication & Authenticity: Use open body language and vocal tone to establish immediate trust, and learn the exact method for recommending high-margin dishes you personally dislike.
• Practical Food & Wine Pairing: Master the simple Color Rule and fundamental flavor chemistry to pair wines and craft beverages with Asian, European, and regional dishes in under 10 seconds without complicated sommelier jargon.
Whether you want to maximize your tip income, train a front-of-house team, or elevate your restaurant's service standards, this course gives you the exact scripts, frameworks, and downloadable cheatsheets needed to succeed on the floor.

Who this course is for

Restaurant servers, waitstaff, and bartenders who want to master hospitality psychology and maximize tips.
Restaurant owners and operators looking to boost average spend per head and elevate service standards.
Front-of-house managers, shift supervisors, and trainers seeking a turnkey onboarding system for staff.
New hospitality staff and beginners wanting to build immediate floor confidence and professional service habits.

Homepage

https://www.udemy.com/course/server-20-true-hospitality-higher-tips/

   
   
   

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