• views: 62
• date: 6 April 2026
• posted by: voska89

What you'll learn

Evaluate employee performance using clear expectations, objective criteria, and accountability-based tools
Identify performance gaps and determine the appropriate next step (coaching, PIP, or corrective action)
Address performance issues early using a consistent and structured approach
Deliver clear, direct feedback using proven models such as SBI and coaching frameworks
Set expectations that reinforce ownership while maintaining fairness and consistency
Navigate difficult feedback conversations with confidence while driving accountability and behavior change

Requirements

There are no formal prerequisites for this course.
Ideally, you will have completed the Accountability at Work course, the first in my Leadership Academy Series.
To get the most value, you should be willing to examine your own leadership habits, take ownership of how you manage performance, and commit to improving your effectiveness and impact in working with others.

Description

Why do so many leaders avoid giving feedback—or deliver it in a way that doesn't lead to real change?
The answer is simple: most have never been taught how to do it in a way that is clear, consistent, and effective.
This course is a practical, straightforward guide to delivering performance feedback that drives accountability, strengthens relationships, and improves results. Designed for real-world application, it helps you move beyond discomfort or hesitation and into confident, purposeful conversations that lead to meaningful change.

You'll learn how to

approach feedback as a core leadership responsibility—not a difficult task to avoid. Using structured frameworks and realistic examples, this course shows you how to deliver both positive and corrective feedback in a way that is specific, timely, and actionable. The focus is on observable behaviors, clear expectations, and consistent follow-through—so feedback leads to improvement, not confusion.
Beyond individual conversations, this course places feedback within the broader context of performance management. It equips you with a structured approach to evaluating performance, addressing issues early, and reinforcing expectations in a way that is fair, consistent, and aligned with accountability.
The course also tackles one of the most common leadership challenges: balancing accountability with respect.

You'll learn how to

prepare for feedback conversations, manage emotional responses (your own and others'), and maintain professionalism while delivering clear, direct messages.
Through guided reflection and practical application, you'll build the confidence and skill to reinforce strong performance, address issues early, and create an environment where feedback is expected, valued, and acted upon.
Effective feedback isn't just about communication—it's about leadership.
This course will help you lead with clarity, reinforce accountability, and drive the behavior change required for sustained performance.

Who this course is for

Managers and leaders responsible for evaluating performance and developing others
Supervisors who need to address performance issues with clarity and confidence
Professionals who want to improve how they give feedback and influence behavior
New or experienced leaders who want a structured, practical approach to performance management
HR partners and team leaders supporting accountability, consistency, and results across teams




   
   
   

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