• views: 101
• date: 12 June 2025
• posted by: voska89

What you'll learn
Definition of retail banking
Structure of retail banking
Products and Services
Regulation
Deposit Protection
Examples
Core products: savings, current, and deposit accounts
Loans, mortgages, and overdrafts
Credit cards and personal
Foreign exchange services
Insurance
Wealth Management offerings
Banking regulations and consumer protection
Requirements
Interest in finance or banking
Basic computer literacy
Willingness to learn financial concepts
Strong communication skills
No prior banking experience required
Description
Overview of Retail BankingRetail banking is at the heart of every economy. It's where individuals manage their finances, access credit, save for the future, and build financial security. This course, Financial Services – Overview of Retail Banking, provides learners with a foundational and practical understanding of the products, services, operations, and regulatory framework that define modern retail banking.Whether you're a budding finance professional, entrepreneur, student, or someone looking to navigate the banking world with confidence, this course will equip you with critical knowledge and practical insights, illustrations and examples. You'll learn how savings, deposit and current accounts work, the various types of each of these, features, the role of credit cards and personal loans, how mortgages work - high level and how banking services will need to continue to look at ways to remain, increase their focus and be customer-centric in the digital age. I also discuss the importance of digital technology in the current world, how banks are deploying technology and other potential future trends. What you will learn:Definition of what retail banking isStructure of retail bankingSavings accountsCurrent accountsDeposit accountsLoansMortgagesOverdraftsCredit cards and personal loansForeign exchange servicesInsurance wealth management offeringsDigital and mobile banking platformsRegulatory environmentBanking regulations and consumer protection and so much more. Who this course is for?StudentsEntry-level finance professionalsEntrepreneursCustomer service agentsBanking internsBusiness analystsFinancial coachesSME ownersInvestorsCareer changersMarketing professionals in financeCompliance officersTech professionals in fintechBank tellersAdministrative assistants and everyone. Please, feel free to connect and provide feedback. Best regards, Baba Oyewole FCCA
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 What is Retail Banking?
Section 2: Retail Banking Structure and Features
Lecture 3 Retail Banking Structure
Lecture 4 Key Features of Retail Banking Business
Section 3: Products and Services in Retail Banking
Lecture 5 Introduction to Products and Services in Retail Banking
Lecture 6 Deposit Accounts
Lecture 7 Savings Accounts
Lecture 8 Current or Checking Accounts and Overdraft
Lecture 9 Home Mortgages
Lecture 10 Personal Loans and Credit cards
Lecture 11 Insurance
Lecture 12 Foreign Exchange (FX)
Lecture 13 Other Services
Lecture 14 More recent additions to Retail Banking Services
Section 4: Regulatory Environment for Retail Banking
Lecture 15 Regulators, Regulations and Jurisdictions - Examples
Lecture 16 Deposit Protection Schemes
Section 5: Future Trends
Lecture 17 Future Trends
Entry-level finance professionals,Entrepreneurs,Students,Customer service agents,Banking interns and apprentices,Business analysts,Financial coaches,SME owners,Investors,Career changers,Marketing professionals in finance,Compliance officers,Tech professionals in fintech,Bank tellers,Administrative assistants

Homepage

https://www.udemy.com/course/financial-services-overview-of-retail-banking/

   
   
   

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