• views: 13
• date: 14 May 2025
• posted by: mitsumi

Lead an SME effectively. Build relationships, drive results, develop teams, manage conflict, understand motivation.


What you'll learn
Systematic approach to people management
Conflict mediation and management
Influencing and motivating people
Cultivating positive employee mindset and behaviour
Requirements
Individuals with minimum 2 years of working experience within a team
Description
Elevate your leadership capabilities within your small to medium-sized enterprise (SME) through this focused online course. Being an effective leader requires a very different mindset and perspective from being just a team player. We guide you through the critical transition to a leadership role, providing a solid foundation for success. Master the five levels of leadership, a simple yet powerful framework for enhancing your influence and driving organizational impact.Learn practical strategies to cultivate strong team relationships, fostering trust and collaboration that directly contribute to achieving tangible results. Discover practical and effective techniques for developing your people, unlocking their potential and building a high-performing team. Expand your overall leadership impact by clearly understanding the distinctions between the manager role and the leader role.Equip yourself with crucial skills in managing and mediating conflicts effectively, turning potential challenges into opportunities for growth and stronger team unity. Gain valuable insights into team motivation and engagement through the practical application of Maslow's Hierarchy. This course provides you with actionable takeaways and the confidence to lead your SME with vision, inspire your team, and achieve sustainable success in today's competitive landscape. Invest in your leadership journey and unlock the full potential of your business.
Overview
Section 1: Introduction
Lecture 1 Introduction 1 - What is Leadership and why is it important
Lecture 2 Introduction 2 - Speaker and Course Content
Section 2: Transitioning to a leadership role
Lecture 3 Transitioning to a Leadership Role
Lecture 4 Choosing What To Work On
Lecture 5 How Success Is Measured
Section 3: The Five Levels of Leadership Overview
Lecture 6 Five Levels of Leadership Overview
Lecture 7 Level 1 - Position
Section 4: The Five Levels of Leadership: Relationships
Lecture 8 Level 2 - Relationships
Lecture 9 Psychological Safety
Lecture 10 Vulnerability
Lecture 11 One-to-one Relationships
Lecture 12 One-to-one Conversations
Lecture 13 Active Listening and Empathy
Section 5: The Five Levels of Leadership: Achieving Results
Lecture 14 Level 3 - Results
Lecture 15 Why People Underperform
Lecture 16 SMART Goals
Lecture 17 IYOSA Method in Giving Instructions
Lecture 18 EEC Method in Giving Feedback
Lecture 19 OTJM Method in Achieving Objectives Effectively
Lecture 20 Level 3 - Results - Closing
Section 6: The Five Levels of Leadership: People Development and Leadership Influence
Lecture 21 Level 4 - People Development - mentoring and coaching
Lecture 22 Level 5 - Values
Lecture 23 Leadership Influence Level is Specific to Individuals
Lecture 24 Leadership Influence Level and Team Size
Section 7: Manager vs Leader Roles
Lecture 25 Manager vs Leader Roles
Section 8: Managing Conflicts
Lecture 26 Conflict Management - Finding Common Ground
Lecture 27 Conflict Management - Analyse Unmet Expectations
Lecture 28 Conflict Management - Empathize and Understand Emotions
Lecture 29 Conflict Management - Never Get Personal
Lecture 30 Conflict Management - Know When to Escalate
Section 9: Mediating Conflicts
Lecture 31 Mediating Conflicts - Staying Neutral and Being Perceived As Su
Lecture 32 Mediating Conflicts - Ask the Right Questions
Lecture 33 Mediating Conflicts - Do Not Become Part of the Conflict
Lecture 34 Mediating Conflicts - Make a Stand
Lecture 35 Mediating Conflicts - Explain Your Judgement
Section 10: Maslow's Hierarchy and leadership
Lecture 36 Maslow's Hierarchy and leadership
Section 11: Closing
Lecture 37 Next Steps
Lecture 38 Closing
Individuals in leadership positions,Small business owners




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