• views: 227
• date: 21 April 2025
• posted by: AD-TEAM

Essential Tools for Building Relationships

What you'll learn

Identify the Six Steps in the Relationship Ramp Model

Develop Strategies to Excel in Small Talk and Active Listening

Determine the Importance of Authentic Mutual Interest

Identify Methods to Transform Challenging Conversations

Provide Strategies for Using the Model in Various Modalities

Requirements

No experience needed. You will learn all you need to in the course and, with practice, can excel at influencing others.

Description

Welcome! Whether you work in business, sales, counseling, coaching, facilitation, teaching, or are seeking to personally motivate others to follow your lead, this course is for you! Maximizing your Influence and Impact - Essential Tools for Building Relationships goes way beyond the basics of rapport building and persuasion by providing a proven 6-step model designed to maximize your ability to persuade others. Through a variety of lectures, videos, quizzes, assessments, and thoughtful self-reflection, participants will have the opportunity to discover the science behind what they already do well and learn new approaches to add to their skillset. As we walk together through each step of the model, specific topics are covered to understand the WHY and HOW to excel in each area. Specific topics covered in this course include: the importance of rapport, mastering the art of small talk; the erosion of trust in the world today; identifying barriers to listening; tools to improve listening; body language dynamics; purposeful questioning; application of the model to varied modalities and MORE! In addition, this course is designed to apply new learnings immediately to real life scenarios and create an action plan to develop skills even further. Thank you for joining me on this transformational journey of self-discovery!

Overview

Section 1: Introduction

Lecture 1 Welcome and Introduction

Lecture 2 Course Objectives

Lecture 3 Reflection Assignment

Section 2: The Relationship Ramp - Step 1

Lecture 4 Overview

Lecture 5 The Importance of Rapport

Lecture 6 Erosion of Trust

Lecture 7 Step 1 of the Relationship Ramp

Lecture 8 Body Language Cues

Lecture 9 Summary/Assignment

Section 3: The Relationship Ramp - Step 2

Lecture 10 Overview

Lecture 11 Step 2 of the Relationship Ramp

Lecture 12 What Makes Small Talk So Difficult

Lecture 13 Mastering Small Talk

Lecture 14 The 3 R's

Lecture 15 Questioning

Lecture 16 Summary/Assignment

Section 4: The Relationship Ramp - Step 3

Lecture 17 Overview

Lecture 18 Barriers to Listening

Lecture 19 Identifying Barriers to Listening

Lecture 20 Step 3 of the Relationship Ramp

Lecture 21 Body Language Dynamics

Lecture 22 Summary/Assignment

Section 5: The Relationship Ramp - Steps 4 - 6

Lecture 23 Overview

Lecture 24 Steps 4 and 5 of the Relationship Ramp

Lecture 25 Step 6 of the Relationship Ramp

Lecture 26 Transforming Challenging Conversations

Lecture 27 How to Recover from Being Ceilinged

Lecture 28 Summary/Assignment

Section 6: Mastering the Relationship Ramp

Lecture 29 Overview

Lecture 30 Using the Relationship Ramp in Varied Modalities

Lecture 31 Setting Yourself up for Success

Lecture 32 Helping Others with the Relationship Ramp

Lecture 33 Summary/Assignment

Section 7: Summary and Next Steps

Lecture 34 Revisiting Your Goals

Lecture 35 Course Summary

Lecture 36 Next Steps

This course is intended for individuals seeking to expand their influence and impact in sales, business, coaching, and counseling roles.




   
   
   

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