IT Service Desk: Create a Knowledge Management Center Using ChatGPT

IT Service Desk: Create a Knowledge Management Center Using ChatGPT
Released: 7/18/2024
Duration: 1h 43m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 295 MB
Genre: eLearning | Language: English

Creating a ChatGPT-based knowledge management center in your organization will enable you to capitalize on and leverage ChatGPT and GPT capabilities for a faster, more efficient, and more competitive knowledge base that can scale to automate services, serve IT desk agents in real-time, and rapidly provide updated information to self-help centers and IT teams. Join instructor Pam Baker in this course to quickly develop the skills necessary to transition to ChatGPT-based knowledge management centers, and raise the productivity both in your IT department and your organization as a whole.

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