• views: 153
• date: 9 June 2024
• posted by: voska89

If you currently work in or are looking to make a move into customer service, you've probably wondered about the role of AI in the field. In this course, instructor Noah Fleming shows you how to navigate the ever-evolving landscape of customer service with hands-on examples on how to use tools like ChatGPT, Claude, and other new AI technologies to enhance customer interactions.
Learn to balance these advanced tools with the irreplaceable human element, ensuring a service experience that's both efficient and empathetically tuned to meet customers' needs. By the end of this course, you'll be equipped with a wide variety of new and highly in-demand professional skills to provide better customer service with cutting-edge AI technology.
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https://www.linkedin.com/learning/balancing-ai-and-the-human-touch-in-customer-service

   
   
   

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