• views: 2 064
• date: 28 December 2012
• posted by: pm1

Coach, negotiation expert, and author Lisa Gates demonstrates the skills empowered communicators use to achieve mutual benefit at the negotiation table. The course delivers repeatable strategies for negotiating common issues such as asking for a raise, setting fees, promoting teamwork, and bringing out the best in those you manage. Along the way, discover how to use interest-based negotiation, distributive bargaining, diagnostic questioning, and conflict resolution to handle both simple and complex negotiations.

Topics include:

Preparing for a successful negotiation
Using diagnostic questioning
Opening the negotiation
Dealing with conflict
Framing and anchoring the discussion
Making concessions and asking for reciprocity
Encouraging cooperation







   
   
   

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