Be Our Guest by The Disney Institute
Category: eBooks
- views: 33
- date: 25 March 2024
- posted by: AD-TEAM
epub | 17.62 KB | English | Isbn:9781423145844 | Author: The Disney Institute | Year: 2011
Description:
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
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