The Business of UX Writing

UX writing is good for business, while also playing a critical role in delivering a top-notch user experience. Standing at this pivotal intersection between business goals and user needs is an awesome place to be-as long as we have the mindset, tools, and collaborators to make the most of it.
Through case studies, frameworks, and historical context, Yael Ben-David offers savvy and practical guidance to ensure our digital products support the user and the business-plus writers and designers!-all at once.

THIS BOOK EXPLORES:

Techniques for communicating the value of UX writing

How to organize resources and gain support to prioritize UX writing

Methods for collaborating with stakeholders to empower team members and create successful user experiences

Steps for collecting, synthesizing, and sharing success metrics as mapped against business goals